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How to recover a lost password
How to recover a lost password
What to do if you forgot your password.
Rebecca Berbel avatar
Written by Rebecca Berbel
Updated over a week ago

You can recover a lost password from the OnCrawl log in screen.

You will need to know the email address associated with your account.

Tip: if you're already logged in, you can find your email address in the account information. Click on your profile at the top right of the screen and choose "Account" from the menu that appears. Your username is listed in the first section, next to your profile image.

Set a new your password

If you're logged in, log out. (Click on your profile at the top right of the screen and choose "Log out" from the menu that appears.) This will take you to the login screen.

From the login screen at https://app.oncrawl.com, Click "Forgot password" below the login form.

Enter your email address.
Click "Send instructions".

Check your email and follow the instructions to set a new password.

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